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gift voucher terms and conditions

"Promotional Gift Experience" Voucher

  • Promotional Gift Experience Vouchers can be redeemed towards any Botanica service or product.
  • The Promotional Gift Experience Voucher has had a bonus 20% value added onto the Promotional Gift Voucher after purchase.
  • Promotional Gift Experience Vouchers have an expiry date of 4 months from the date of purchase.
  • The Promotional Gift Experience Voucher is non-refundable or transferable.
  • The Promotional Gift Experience Voucher cannot be redeemed towards any other promotional offer/s and cannot be combined with another Botanica Gift Voucher.
  • Expired Promotional Gift Experience Vouchers do not retain any value.
  • After the expiration date has passed, the card will no longer be valid and the remaining balance will be forfeited.
  • Promotional Gift Experience Vouchers cannot be exchanged for any legal tender (cash, EFTPOS, credit card or for the purchase of a Botanica Gift Voucher).
  • Botanica bookings redeeming a Promotional Gift Experience Voucher require a minimum of 48 hours’ notice in advance of your appointment time to cancel and/or reschedule your booking.
  • If cancellation or reschedule request is made within the 48 hours notice period a 50% cancellation fee is deducted from the total gift voucher amount.
  • No-shows will incur a 100% cancellation fee.
  • By using and/or purchasing a Promotional Gift Experience Voucher you agree to be bound by these terms and conditions.

"Botanica Wellness Spa and Clinic" Voucher

  • Botanica Gift Vouchers can be redeemed towards any Botanica service or product.
  • Botanica Gift vouchers are valid for 3 years from the date of purchase and are non-refundable or transferable.
  • Botanica Gift Vouchers are non-refundable or transferable.
  • Expired gift vouchers do not retain any value.
  • After the expiration date has passed, the card will no longer be valid and the remaining balance will be forfeited.
  • Gift vouchers cannot be redeemed towards any other promotional offer available at Botanica Wellness Spa and Clinic.
  • Gift Vouchers cannot be exchanged for any legal tender (cash, EFTPOS, credit card or Botanica Gift Voucher).
  • Botanica Gift Voucher bookings require a minimum of 48 hours’ notice in advance of your appointment time to cancel and/or reschedule your booking.
  • If cancellation or reschedule request is made within the 48 hours notice period a 50% cancellation fee is deducted from the total gift voucher amount.
  • No-shows will incur a 100% cancellation fee.
  • By using and/or purchasing a Botanica Voucher you agree to be bound by these terms and conditions.