From the 20 November 2023 until 23 December 2023, purchase any Botanica gift voucher valued over $100 and receive a bonus voucher valued at 20% of your spend. A little something for you to enjoy from us.
Bonus 20% voucher offer is available for a limited time only. Blackout dates apply for redemption of bonus voucher. Please note: your added value voucher will be emailed separately, within three business days.
Bonus voucher does not apply to the purchase of Botanica gift vouchers (physical and electronic), seasonal offers and cannot be redeemed with an existing Botanica gift voucher in the same transaction.
Botanica gift vouchers are valid for three years from the date of purchase. If a treatment is chosen for a Botanica gift voucher, the treatment value is guaranteed for 12 months. After the 12 month anniversary, the remaining two years until expiry will be the original purchase price of the voucher.
Botanica gift vouchers can be purchased for a specific treatment or for a dollar amount. If you have purchased or received a Botanica gift voucher for a specific treatment, we’re more than happy to transfer the value of that voucher to a different treatment.
Botanica gift voucher redemption is not available on Public Holidays.
Spa appointments are reserved especially for you. We understand you may need to change your booking. A minimum of 48 hours’ notice in advance of your appointment time is required to cancel or reschedule your appointment time. If cancellation or reschedule request is made within the 48 hours a 50% cancellation fee is deducted from the total amount paid. No-shows will incur a 100% cancellation fee.
Yes. Botanica gift voucher redemptions on skincare product purchases online and in-spa, shipping fees do apply based on the total package weight. Please speak to our Guest Services team directly to place your skincare product order when redeeming a Botanica gift voucher.
Once your item is shipped, we will send you a notification email. Purchased items will be shipped within 24 hours of order*. Please allow up to 5 business days for your delivery to arrive. If you still have not received your purchase after 5 days, please notify us at firstname.lastname@example.org.
Botanica gift vouchers cannot be used towards seasonal offers or any other promotional offer including our Botanica Insider Loyalty Membership exclusive prices.
Botanica gift vouchers are sent via Australia Post Express (delivery estimated between 1-2 business days). A $15 express post shipping fee applies for all hard copy gift voucher purchases online and over the phone. Shipping fee is automatically applied online at checkout. We are unable to guarantee delivery times, so we recommend that you allow plenty of time when placing your order for your voucher to arrive. Alternatively you can shop our eGift Vouchers online and enjoy instant download after purchase.
Botanica gift vouchers are non-refundable, transferable and are not redeemable for cash.